Superb availability and ongoing support
Whether you are a large organisation with complex hosting requirements or a small business looking to host your first website, Imaginet has a solution to match.
Delivering high availability and performance, our hosting services start from up to 1GB transfer a month rising to solutions requiring a dedicated server. In all cases, we offer a reliable and scalable service that will help you to gain a competitive advantage. Our hosting services also include essential support such as a telephone helpdesk, an Account Manager and free admin updates. Key benefits include:
- Superb performance with a high-bandwidth connection ensuring your website can be downloaded quickly
- 24/7 support with our custom built servers in a SunTone accredited datacentre in London, particular features include:
- High performance Linux or Windows server with full remote management
- Market leading Apache and IIS web server
- Full SSL available
- High bandwidth connection (burstable to 100Mbps)
- High availability and performance as measured by an independent organisation
- Diverse routing via multiple Tier-1 providers
- Diesel generator backup power supply, minimum 16 hours backup
- Dual power feeds to the server cabinet
- 24hr off-site data backup
- CCTV monitoring with archiving
- 24/365 Network monitoring
- Track site traffic through access to daily, weekly and monthly statistic reports that we present in an easy to understand way
- A scalable solution that can be simply expanded as your site grows
- Effective security options to ensure that the site or certain areas of it can only be seen by people you specify if needed
- A personal Account Manager who will provide support, recommendations for your existing and future needs and gets you the answers you need, when you need them
- On-line help facilities containing guides and frequently asked questions accessed from your stats reports
- Expert technical support, with agreed service levels just in case the worst should happen
- Prompt domain names services
- Basically, we’ll take complete care of your hosting allowing you to concentrate on the all important website.
Domain name services
Imaginet also offers effective domain name services, including the following:
- Advice on the most appropriate domains for increasing traffic to your website
- Payment of registry renewal fee when necessary
- Provision of a minimum of 2 geographically separated Imaginet maintained nameservers to answer authoritatively for the domain or specifying alternative
- 3rd party nameservers if required
- Email forwarding services to destination mailboxes or specifying 3rd party mail servers as necessary
- DNS changes and additions
